Frequently Asked Questions

How does the SwagXL product search engine work?

 

Our search engine uses advanced algorithms to crawl 5000+ partnered suppliers websites and aggregators, indexing their product data. When a user enters a search query, our search engine retrieves relevant product listings based on the search terms.

What types of products can I search for using SwagXL?

 

We index a wide range of promotional products from over 5000 industry suppliers. You can search for apparels, electronics, luggages & bags, drinkwares, pens & journals, home goods, and more.

Is the search engine free to use?

 

Yes, our search engine is free to use for all the users.

Do you require an account to use basic features?

 

No, you can search our catalog without creating an account. However, creating an account allows you to benefit from additional features such as, placing orders, discounts, creating your own wishlist and, receiving personalized recommendations.

How frequently are product listings updated on the SwagXL search engine?

 

Product listings are regularly updated to ensure the most accurate and up-to-date information is available to users. The frequency of updates may vary based on supplier data feeds.

Can I compare prices from different suppliers using SwagXL?

 

Yes, our search engine allows you to compare prices from multiple suppliers, enabling you to find the best deal for the products you’re interested in.

Why can’t I place the order from SwagXL?

 

Unfortunately, only Promo Buying Group members can place orders through our search engine with lower product pricing, reduced setup & LTM fees, and reduced shipping rate on selected suppliers.

You can join our buying group today to unlock all the benefits and place the orders through us. The membership will be as low as $29/month.

For more information and to become a member, please visit https://www.promobuyinggroup.com.

How does SwagXL handle user privacy and data security?

 
We take user privacy and data security seriously. All user information is encrypted and handled in compliance with applicable data protection laws. You can find more details in our Data Privacy Policy.

Can I track orders or shipments of products I purchased through SwagXL?

 
Yes, registered users can track their orders and shipments through their account dashboard.

What are the customer support options if I encounter any issues while using the search engine?

 
If you encounter any issues while using SwagXL, you can reach out to our customer support team. For detailed information, please check our Contact Us page.