MELISSA SANTOS- 5 STAR CUSTOMER SERVICE
Meghan - October 28, 2020
MELISSA SANTOS- 5 STAR CUSTOMER SERVICE
I am working on a very tight turn around time with one of my clients. I had placed my order with plenty of time and approved my art mockup before the deadline in order to ensure on-time production/delivery. Two days after my art was approved, I received an email saying my order was going to be 2 days delayed, which would not work with our tight turnaround time.
I reached out to Customer Service and was helped by Melissa Santos. She was kind, understanding, and made sure that my order had rush production and would arrive in order to meet my deadline.